FAQ's

General

How do I make an appointment?

Simply call us at during our working hours or you can request an appointment online using this form.

Do I need a referral to make an appointment?

Most medical specialists will accept only referred patients. This is mainly to try to ensure that the specialist you are seeing is appropriate for you and your condition. Check with your insurance company to see if a referral is necessary.

What to bring for your initial consultation?

For your initial consultation you will need to bring a referral letter from your physician if necessary.

Here is check list for your initial consultation

  • Driver's license or a valid ID
  • Insurance information
  • Referral letter (if required)
  • Reports, X-rays, MRIs, CT scans etc. and any other relevant information
  • List of medications (if any)

We encourage you to come to your initial consultation with a written list of questions to ensure you don't forget to ask them when you are seeing the doctor.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff is bound by strict confidentiality requirements as a condition of employment regarding your medical records. We will not release the contents of your medical file without your consent.

How long do I need time off work after the surgery?

The post-operative recovery period varies based on the particular surgery. Generally it is recommended patients take two weeks off work to recover from any surgery and to resume light duty following resumption of work. Your surgeon will give you specific instructions to follow for a successful recovery.

How long before I can resume driving?

You should wait at least one week before driving after surgery. The effects of anaesthetic and surgery can affect judgment and reflexes during the first week following your surgery. Your surgeon will provide more specifics for your particular situation.

How do I contact after hours?

There will be a point of contact, 24 hours a day for any concerns you may have. You will be provided with contact details following your treatment.

Medical

What is pain management?

Pain management provides various treatment options to overcome different types of pain. The treatments may include medications, physical rehabilitation and psychological counselling, among others.

When should I consult a doctor for pain?

Pain may be due to various reasons. Pain caused by injuries or surgeries are not long lasting and decrease as the wound heals. Persistent or long-lasting pain requires treatment. If your pain lasts even after wound healing and the current medications aren't helping, you will have to consult a pain medicine doctor for your pain.

What is chronic pain?

Chronic pain is pain which lasts for longer than a month even after recovery from an injury. This pain remains constant and may cause hindrance in your daily activities.

How do I describe my pain to my doctor?

Each one describes pain in their own way. You can tell your doctor in detail regarding your pain – where it is located and the nature of the pain. Your doctor may also ask you to fill a questionnaire which helps you to describe and rate your pain on a scale.

When should I take my pain medication?

It is always better take pain medication at the first onset of pain or when the pain is mild. To relieve pain more effectively, do not wait till it aggravates before taking your medication. Follow your doctor's orders regarding frequency and duration.

Are there any chances of getting addicted to pain medications?

Addiction mainly depends on your likelihood of becoming addicted based on your family history of addiction. If medications are taken as prescribed there is less chance of addiction to narcotic medications. Feel free to discuss your concerns with your doctor.

What can I do to avoid worsening of pain?

Pain may worsen with certain activities. If you notice an activity contributes to or aggravates your pain, you can avoid it or medications can be taken prior to performing such activities. You can also ask your doctor for instructions on the best ways to deal with the worsening pain.